Frequently Asked Questions

You can book via WhatsApp at +91 82968 77576, call us directly, or fill our online booking form on the Contact page. We confirm appointments within minutes and send you a WhatsApp confirmation.

We recommend booking at least 2–4 hours in advance to ensure availability. For weekends and holidays, booking 1–2 days ahead is advisable. Walk-ins are welcome subject to availability.

We are open every day including weekends and public holidays, from 10:00 AM to 10:00 PM. Last session starts at 9:00 PM.

Yes, same-day bookings are welcome! WhatsApp us for fastest availability checks and instant confirmation.

Absolutely! Gift vouchers are available for any amount or specific services. They make perfect birthday, anniversary, and corporate gifts. Contact us to purchase one.

We accept cash, all major UPI apps (Google Pay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard), and net banking. Payment is collected at the spa.

For regular bookings, no advance payment is required. For packages above ₹5,000 or group bookings, a 20% advance may be requested to hold the slot.

No hidden charges at all. Our prices include premium organic oils, private room, fresh towels, shower access, and herbal tea. What you see on our pricing page is what you pay.

Cancellations made 4 or more hours before the scheduled appointment receive a full refund or free rescheduling. Cancellations within 4 hours may incur a 20% cancellation fee. No-shows will be charged 50% of the service price.

Yes! Rescheduling is allowed free of charge up to 2 hours before the appointment. Simply WhatsApp us your new preferred time and we'll accommodate you.

Wear comfortable, loose clothing. We provide fresh, hygienic robes and towels for all sessions. Your modesty is always respected — you will only be undraped in areas being treated.

We recommend not eating a heavy meal at least 1.5 hours before your session. A light snack 30–60 minutes before is fine. Drinking plenty of water before and after is highly encouraged.

Please arrive 10–15 minutes before your appointment. This allows time for a brief health consultation and to get settled comfortably. Late arrivals may result in a reduced session time.

Yes, absolutely. Please inform us of any medical conditions, injuries, allergies, pregnancy, or medications during booking or upon arrival. Our therapists are trained to adapt treatments accordingly or advise against certain therapies when needed.

Every treatment room is thoroughly cleaned and sanitised after each session with medical-grade disinfectants. Fresh linen, towels and robes are provided for every guest. Our oils are always freshly poured, never reused. Therapists undergo regular health checks.

Absolutely. All treatment rooms are fully private and lockable. Your personal information is never shared with third parties. We adhere strictly to our Privacy Policy.

Yes. Every therapist at Nvibe Day Spa holds internationally recognised certifications in their respective modalities and undergoes regular refresher training. We conduct thorough background checks on all team members.

We offer specially adapted prenatal massage from the second trimester. Please inform us during booking so we can assign a prenatal-trained therapist and take necessary precautions.

Most massages are available in 60, 90, and 120 minute durations. Shorter sessions (45 min) are available for foot reflexology and some add-on treatments. We recommend 90 minutes for a truly comprehensive experience.

For general wellness and stress relief, once or twice a month is ideal. For chronic pain or muscle issues, weekly sessions initially are recommended. Our membership plans are designed for regular visitors with great savings.

Regular spa treatments provide stress relief, improved blood circulation, muscle recovery, better sleep quality, pain relief, enhanced mental wellness, and body detox. Many guests report significantly improved quality of life with regular sessions.